Store Policies

Return Policy

Any product(s) purchased through nonnasgourmetfoods.com that are produced specifically to your specification are nonrefundable unless we determine that there was a flaw in the merchandise. Product(s) which are damaged in shipment must be returned in their original packing with their original packing slip to:

Nonna’s Gourmet Foods, Inc.
4427 Murphy Road
Nashville, Tennessee 37209

If any order is returned due to insufficient/incorrect address information or address change, the product(s) will not be replaced nor refunded. In stock items that are returned within 14 days of receipt must be in resalable condition in order to receive a full refund (less shipping costs). Return shipment costs will not be refunded. We will review returned products for credit or exchange only, if they are returned in resalable condition (undamaged with a vacuum seal in tact) within 30 days.

Shipping Policy

Nonna’s Gourmet Foods wants to make sure that your shopping experience is as easy as possible. That is why we are offering two (2) methods of shipment: UPS and USPS for all online retail orders placed in the Continental United States.

If you request that your order be shipped by a faster shipping method, there will be an additional shipping fee. Contact us for our wholesale shipping rates.

International Orders

Please contact us for information on international orders.

All local taxes, if applicable, will be added to your order within the State of Tennessee.